Privacy Policy

Effective Date: February 12, 2025

Welcome to Fortune-Wallet. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, fortune-wallet.com, and any other associated domains (collectively, "the Site"). By using the Site, you agree to the terms of this Privacy Policy.
 

1. Information We Collect

We may collect and process the following types of personal information:

a. Information You Provide Voluntarily

• Name, email address, phone number

• Payment details and transaction history

• Account login credentials

• Any other information you submit when using the Site

b. Information Collected Automatically

• IP address, device type, browser type

• Cookies and tracking technologies (e.g., session logs, analytics data)

• Usage data such as pages visited, time spent, and interactions

c. Information from Third Parties

• Payment processors (for transaction verification)

• Marketing and analytics service providers

• Identity verification services
   

2. How We Use Your Information

We use your information for the following purposes:

• To provide and manage our services

• To process transactions and payments securely

• To comply with legal obligations and prevent fraud

• To communicate with you regarding updates, promotions, and support

• To enhance user experience and improve our services
   

3. Legal Basis for Processing (GDPR Compliance)

Under the General Data Protection Regulation (GDPR), we process your personal data under the following lawful bases:

• Consent: When you provide explicit consent for processing (e.g., marketing communications).

• Contractual Necessity: When processing is necessary for the performance of a contract.

• Legal Obligation: When required to comply with legal requirements.

• Legitimate Interest: When processing is necessary for our business interests, provided your rights do not override them.

• ​

4. Data Sharing & Disclosure

We may share your information with:

• Service providers and third-party partners (e.g., hosting providers, analytics services, payment processors)

• Regulatory authorities if required by law

• Business transfers in case of mergers, acquisitions, or asset sales

• Legal enforcement agencies for fraud prevention or security purposes

• ​

5. International Data Transfers

Your personal data may be transferred outside your jurisdiction (including the European Economic Area (EEA)). We ensure adequate safeguards are in place, including Standard Contractual Clauses and compliance with applicable data protection laws.

​

6. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations. Afterward, we securely delete or anonymize your data.

​

7. Your Rights

Under applicable laws, you may have the following rights:

• Right to access: Request a copy of your personal data

• Right to rectification: Request corrections to inaccurate or incomplete data

• Right to erasure: Request deletion of your data (subject to legal exceptions)

• Right to restriction: Limit processing of your data

• Right to data portability: Request transfer of your data to another entity

• Right to object: Object to data processing based on legitimate interests

• Right to withdraw consent: Withdraw consent at any time for processing based on consent

To exercise these rights, contact us at privacy@fortune-wallet.com.

​

8. Cookies & Tracking Technologies

We use cookies to enhance user experience and collect analytics. You can manage cookie preferences through your browser settings. For more details, visit our Cookie Policy.

​

9. Security Measures

We implement industry-standard security measures to protect your data, including encryption, access controls, and regular security audits. However, no method of transmission is 100% secure, and we cannot guarantee absolute security.

​

10. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their privacy policies before providing personal data.

​

11. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal data from minors. If we become aware that we have collected data from a minor, we will take appropriate action to delete it.

​

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify users of any material changes via email or a notice on the Site. The latest version will always be available on this page.

​

13. Contact Us

If you have any questions or concerns about this Privacy Policy, you may contact us at:

Fortune-Wallet
Email: hello@fortunewallet.co
Website: www.fortune-wallet.com

This Privacy Policy is intended to comply with GDPR, UK Data Protection Act 2018, and CCPA. By continuing to use our services, you acknowledge that you have read and understood this policy.